Privacy Policy

Effective date: 13 November 2026 | Applicable entity: Shenzhen GlkjSeek Technology Co., Ltd. ("we") | Scope: this website and the consulting services provided on this site

This policy explains what information we collect, how we use and retain it, and what rights you have. Please read it before submitting an inquiry; using this site means you understand this policy.

I. What Information We Collect

1. Information You Provide Voluntarily (when filling in the inquiry form):

Information Item	Required?	Purpose
Name	Required	How we address you when contacting you
Mobile Number	Required	Replying to your inquiry
Company Name	Optional	Understanding your business background
Requirement Type	Optional	Matching you with a suitable service plan
Requirement Description	Optional	Understanding your specific needs

2. Information You Provide When Using AI Support: your conversation content will be processed, see Section 3.

3. Information We Collect Automatically: IP address, browser type and version, visit time, and pages visited. Used for security protection (identifying abnormal requests) and visit statistics.

We do not collect: ID card numbers, bank card numbers, biometric information, precise location, contacts, and other sensitive personal information.

II. How We Use This Information

Replying to your inquiries and providing quotations and proposals
Communicating with you about project requirements and cooperation
Website security protection (identifying and blocking attacks and abuse)
Tracking website visits to improve our services

We will not use your information for purposes unrelated to those described above.

III. About AI Support and Third-Party Services (Important)

When our AI support provides services to you, your conversation content will be transmitted to a large model service for processing.

Service Provider Name: DeepSeek (Hangzhou DeepSeek Artificial Intelligence Basic Technology Research Co., Ltd.)
Processed Content: the conversation text you enter
Processing Purpose: generating replies
Used for model training: Handled by DeepSeek under its official privacy policy (de-identified data may be used for model training and service improvement)

When using AI support, do not enter sensitive personal information, trade secrets, or other content that should not be disclosed. If you do not want your conversation content to be processed, please use the inquiry form or call us directly.

IV. Information Retention Period

Information Type	Retention Period
Inquiry form information	Within 24 months after the business contact ends
AI Support Conversation Records	Retained for 12 months to improve service quality
Access logs (including IP)	6 months

After the period expires, we will delete or anonymize it.

V. Information Sharing and External Provision

We will not sell your personal information. We provide it externally only in the following circumstances:

Service Providers: to operate this site and provide AI support, necessary information is transmitted to cloud service providers and large model service providers (see Section 3)
Legal Requirements: provided as required by laws, regulations, or competent authorities

VI. Your Rights

You may contact us at any time to exercise the following rights:

Right	Description
Access	Find out what personal information of yours we hold
Correction	Request correction of inaccurate information
Deletion	Request deletion of your personal information
Withdraw Consent	Withdraw consent to information processing (without affecting processing already carried out before withdrawal)

Contact Information: email contact@glkjseek.com, phone 0755-86165819

We will reply within 15 business days after receiving your request.

VII. Information Security

Admin back-end access requires token authentication and can restrict source IPs
Data transmission is encrypted with HTTPS
Rate limits on the chat API to prevent abuse
Only necessary personnel can access your information

Please understand, however: no transmission over the Internet is absolutely secure, and we cannot guarantee 100% security.

VIII. Minors

This site is intended for enterprise customers and not for minors. We do not actively collect the personal information of minors; if we discover any mistakenly collected information, we will delete it promptly.

IX. Cookies and Local Storage

This site uses browser local storage to store the admin login token (for internal use only) and necessary cookies to maintain sessions. We do not use third-party advertising tracking.

Analytics Notice: To improve the site, we use our own first-party analytics to record anonymous page views (path, language, referrer, screen size and a random session ID). The analytics do not rely on third-party services, do not use cookies to track individuals, and do not collect identity data such as names or phone numbers. Nothing is reported when the browser sends a Do Not Track (DNT) signal.

X. Policy Updates

If this policy changes materially, we will post the updated version and effective date on this page. Continuing to use this site means you accept the updated policy.

XI. Contact Us

Shenzhen GlkjSeek Technology Co., Ltd.
Email: contact@glkjseek.com
Phone: 0755-86165819

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